酒店客房服务英语口语情景对话1．Housekeeping. May I come in?
我是客房的，可以进来吗？
2．When would you like me to do your room, sir?
您要我什么时间来给你打扫房间呢，先生？
3．You can do it now if you like.
如果您愿意，我现在为您服务。
4．I would like you to go and get me a flask of hot water.
我想请你给我拿一瓶开水来。
5．I'm sorry that your flask is empty.
很抱歉您的水壶空了。
6．May I do the turn-down service for you now?
现在可以为您收拾房间了吗？
7．Oh, thank you. But you see, we are having some friends over.
噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
8．Could you come back in three hours?
你能不能过3小时再来整理？
9．Certainly, madam. I'll let the overnight staff know.
当然可以，女士。我会转告夜班服务员。
10．Would you tidy up a bit in the bathroom？
请整理一下浴室好吗？
11．I've just taken a bath and it is quite a mess now.
我刚洗了澡，那儿乱糟糟的。
12．Besides,please bring us a bottle of just boiled water.
此外，请给我们带瓶刚烧开的水来。
13．It's growing dark. Would you like me to draw the curtains for you?
天黑下来了，要不要我拉上窗帘？
14．Is there anything I can do for you?
您还有什么事要我做吗？
15．I'm always at your service.
乐意效劳。
Dialogue A
A: Housekeeping.May I come in?
B: Yes, please.
A: When would you like me to do your room, sir?
B: You can do it now if you like.I was just about to go down for my breakfast when you came.But before you start, would you do this for me?
A: Yes, what is it?
B: I would like you to go and get me a flask of hot water.I need some hot water to wash down medicine after break－fast.
A: I'm sorry that your flask is empty.I'll go and get you an- other flask that's full at once.
B: Thank you.
Dialogue B
(The Turn-down Service)
A: Good evening, madam and sir.May I do the turn down service for you now?
B: Oh, thank you.But you see, we are having some friends over.We're going to have a small party here inn the room.Could you come back in three hours?
A: Certainly, madam.I'll let the overnight staff know.They will come then.
B: That's fine.Well, our friends seem to be a little late.Would you tidy up a bit in the bathroom? I've just taken a bath and it is quite a mess now.Besides, please bring us a bottle of just boiled water.We'd treat our guests to typical Chinese tea.
A: Yes, madam.I'll bring in some fresh towels together with the drinking water.
B: OK.
A: (Having done all on request) It's growing dark.Would you like me to draw the curtains for you, sir and madam?
C: Why not? That would be so cozy.
A: May I turn on the lights for you?
C: Yes, please.I'd like to do some reading while waiting.
A: Yes, sir.Is there anything I can do for you?
C: No more.You're a smart girl indeed.Thank you very much.
A: I'm always at your service.Goodbye, sir and madam, and do have a very pleasant evening.
Words and Expressions
flask n. 长颈瓶，热水瓶
overnight a. 终夜的，一夜间的
cozy a. 舒适的，温暖的
service n. 服务，帮助
保洁员协议书
甲方： 村村民委员会
乙方： ，身份证号：
为了确保本村的清洁卫生得到正常有序地运行，使全村的环境卫生保持清洁.干净。切实做好全村生活垃圾的收集处置工作。经甲.乙双方协商同意，特订如下协议：
一.垃圾收集范围：
屯主要道路的路边.溪边经常保持整洁，及时清理白色污染.无明显垃圾堆积物：清除屯主要道路两边杂草：对屯内公共树木养护：沟渠如有堵塞做到及时清理：对乱张贴.乱涂写.乱刻画.乱散发.乱悬挂等非法广告做到及时制止和清理。
二.保洁员报酬工资合计 元，要求做到每周清洁2次以上，确保路面干净.整洁。工资逐月发放。
三.保洁所需一切工具均由乙方自己承担，乙方还要自备垃圾清运车辆。在工作期间注意自身安全，如发生意外，其责任自负，甲方不承担任何责任。
四.工作要求:
1.屯内道路路段保洁要求：对屯内道路及路两旁的沟.涵管必须清理疏通，道路两旁的绿化带进行抚育.管理，保持路边无杂草，路面无杂物。
2.保洁员必须服从村分管清洁卫生负责人管理，甲方经常组织人员不定期进行检查，达不到工作要求的，每次酌情口工资若干元。
3凡对本职工作责任性不强，垃圾收集不到位，群众反映意见大，经批评.教育不改正，情节严重的在合同期内可作辞退处理。
五.甲方如有提供给乙方的保洁工具，乙方须合理使用.妥善保管和管理，如因乙方未按程序操作，造成保洁工具损坏或丢失的，乙方应做出相应的赔偿。
六.合同有效期为一年。
时间为 年 月 日至 年 月 日。若乙方在合同期未到，中途欲暂停或终止保洁工作，需提前一个月与甲方商议并经甲方同意后方可暂停或终止保洁工作，否则甲方有权视具体情况扣除乙方一个月工作。
七.本合同一式两份，甲.乙双方各执一份，希望双方遵守合同条款。合同经甲.乙双方签字后生效，望各自遵守执行。
甲方：（盖章）乙方：
村委主任签字：签字：
年 月 日